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Heat pumps

Heat Pump Services in Lilburn

Repairs, replacements and new installs for the outdoor unit doing double duty, sized so backup heat stays the backup.

Row of heat pump units on a grassy lawn

A Heat Pump Lives or Dies by Its Sizing

Heat pumps make a lot of sense in Lilburn. Summers are long and humid, winters are mostly gentle and one outdoor unit can handle both by reversing the flow of refrigerant. But a heat pump is even pickier about sizing than a plain air conditioner. Size it for cooling alone and it may lean hard on its electric backup heat every cold night. Size it too big and it short cycles all summer and leaves the house damp. So every heat pump we install starts with a load calculation for both seasons and a look at the ducts. Some homes do best with a heat pump alone; others do better teamed with a gas furnace, letting the burners handle the bitter nights. We also repair and maintain existing heat pumps, and we will tell you which odd behaviors are normal. Steam rising off the outdoor unit on a frosty morning? That is the defrost cycle. An aux heat light during a hard freeze? Expected. A coil that stays iced, long stretches of cool air in heating mode, backup heat running constantly or a unit stuck in one mode are not normal, and usually point to defrost controls, a reversing valve, refrigerant charge or a fan.

Heat Pump Work We Do

From new installs to the stubborn winter problems.

  • Sizing and installation

    Two-season load calculation, duct check, matched air handler and full startup in both modes.

  • Dual-fuel systems

    A heat pump teamed with a gas furnace, and the switchover point set for comfort and running cost.

  • Defrost faults

    Boards, sensors and controls that let ice build up on the outdoor coil.

  • Reversing valves

    Valves and solenoids that stick, leaving the unit stuck heating or stuck cooling.

  • Aux heat problems

    Heat strips that run too much, never engage or trip breakers when they do.

  • Cooling-season repairs

    Capacitors, contactors, fan motors and leaks, same as any air conditioner.

How We Handle Heat Pumps

  1. Both modes tested

    Cooling and heating run with gauges attached, and a defrost cycle forced and observed.

  2. Normal or not

    Quirks explained. Real problems priced. Replacement sized and quoted if the unit is done.

  3. Fixed and rechecked

    Repairs or new equipment completed, then both modes tested again before we leave.

Why People Choose Us for Heat Pumps

  • Labor covered on new installs

    A heat pump we install carries a 2-year labor warranty from us, on top of whatever the manufacturer offers for the equipment.

  • Sized for both seasons

    Calculated for summer and winter, so the backup heat is not doing the real work.

  • Dual-fuel know-how

    We set the handoff between heat pump and furnace so each runs when it makes sense.

  • Two-season sizing
  • Defrost tested
  • Dual-fuel setups
  • Firm price first

Heat Pump Acting Strange?

Iced over, living on aux heat or stuck in one mode? Or thinking about a heat pump for the first time? Call and we will talk it through.